Your privacy is our priority. This document explains clearly and transparently how Alpha Slot collects, uses, stores and protects your personal data — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Alpha slot, operating under the domain alphaslot.ws, we take our responsibility to every user's privacy seriously. This Privacy Policy ("Policy") transparently explains how we collect, process, store, and protect your personal data when you use the Alpha Slot platform.
This policy is drafted in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the use of personal data in Malaysia. We are committed to ensuring that all data processing is carried out lawfully, fairly, and transparently.
By registering an account or using Alpha Slot's services, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to close your account.
Alpha Slot operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is processed only for legitimate purposes and with appropriate consent. If you believe your rights have been violated, you may submit a data protection complaint to the Personal Data Protection Commissioner of Malaysia.
Alpha Slot collects various types of personal data to ensure the platform operates smoothly, services are delivered effectively, and we meet our legal obligations. The data collected can be grouped into the following categories:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identification Data | Full name, phone number, date of birth | Account registration & identity verification |
| Contact Information | Phone number, email address | Account communications & notifications |
| Identity Document | MyKad copy (if required) | Identity verification & AML compliance |
| Financial Information | EWallet account number, preferred bank | Deposit & withdrawal processing |
| Password Data | Password stored as an encrypted hash | Account login security |
When you make a deposit or withdrawal using Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u or CIMB Clicks), Boost or ShopeePay, we record transaction details including the amount in Malaysian Ringgit (RM), date and time, payment method and transaction status. We does not store your full credit card number or eWallet password — payment processing is handled by approved third-party payment providers.
Alpha Slot uses collected personal data solely for legitimate purposes directly related to the provision of platform services. We will not use your data for any purpose outside the scope stated here without your additional consent.
Alpha Slot sends marketing communications (such as promotional offers, new bonuses and special events) only to users who have given their consent at registration. You may withdraw this consent at any time through your account settings or by contacting our support team.
Alpha Slot does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in certain limited situations, we may need to share your data with trusted parties:
All third parties with whom we share data are bound by strict data protection agreements and are required to comply with Malaysia's Personal Data Protection Act 2010. Data sharing is carried out only to the extent necessary for the stated purposes.
Alpha Slot continuously invests in security infrastructure to ensure your personal data is protected at all times. We employ a comprehensive combination of technical and organisational security measures.
While we take all reasonable precautions, no security system is 100% impenetrable. Should a data breach occur that may affect you, Alpha Slot will notify you within the timeframe required by law and take immediate steps to mitigate any adverse impact.
Alpha Slot retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Ongoing service management |
| Financial Transaction Records | 7 years after the transaction | Malaysian tax law & AML compliance |
| Security Logs | 2 years | Security incident investigation |
| KYC Verification Data | 5 years after account closure | PDPA & AML legal obligations |
| Marketing Data | Until consent is withdrawn | Based on user consent |
| Game Records | 2 years | Dispute resolution & audit |
Once the retention period expires, your data will be securely deleted or anonymised across all Alpha Slot systems. Anonymised data may be retained for statistical and research purposes, with no information that can identify you.
As a data subject under Malaysia's Personal Data Protection Act 2010, you hold important rights that Alpha Slot is fully committed to upholding. Your rights are as follows:
To submit any request relating to your data rights, please send an email to support@alphaslot.ws with the subject line "Personal Data Rights Request" and clearly state the type of request you are making. We will respond within 21 business days of receiving your request.
Alpha Slot uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the Alpha Slot platform. For more information on managing cookies, refer to your web browser's documentation.
Alpha Slot is a platform designed strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered an account on Alpha Slot, please contact us immediately at support@alphaslot.ws.
We strongly encourage all parents and guardians to monitor their children's online activities. If you suspect that a child is using your account or has created their own, please contact Alpha Slot support immediately for prompt action.
The Alpha Slot platform may contain links or integrations to third-party services such as payment providers (Touch 'n Go eWallet, GrabPay, DuitNow, FPX) and game provider platforms. This Privacy Policy applies solely to the Alpha Slot platform.
When you click on a link to a third-party website or service, you will be subject to that platform's own privacy policy. Alpha Slot is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of every platform you visit.
Alpha Slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. The date of the last update is always displayed at the top of this page.
Any material changes to how we use your personal data will be communicated via a notification in your account or to your registered email address. Your continued use of the Alpha Slot platform following such notice will be considered acceptance of the amendments.
We encourage you to review this Privacy Policy page from time to time to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.
For formal requests relating to data rights under PDPA 2010 (such as requests for access, correction, or deletion of data), please send an email to support@alphaslot.ws with the subject "Personal Data Rights Request". Please include your full name, account number, and the type of request. We will respond within 21 business days.
Join over 500,000 Malaysian members who trust Alpha Slot — a platform that puts your privacy, security and gaming experience first.